Skip to content

FAQs

 Is a charger included with my purchase?

Yes, a compatible charger is included.

How long do I have to return the product?

You have 90 days from the date of purchase to return the product.

Is there a warranty on the device?

Yes, the device comes with a 1-year warranty.

Do you offer customer pick-up services?

As an online-based store, we do not have a physical storefront. All of our transactions are handled online, and we prioritize providing efficient shipping directly to the address provided during checkout. 

Do you offer free products for promotional reviews?

Currently, we do not offer free products for promotional reviews. 

Do I have to pay for return shipping?

No, we provide free, pre-paid return labels for all eligible returns. You won’t incur any charges for return shipping.  

Do you ship internationally?

Use this text to answer questions in as much detail as possible for your customers.

Where are you located?

Our warehouse is located in California, where we process and ship all orders to our customers.

Which shipping providers do you use for deliveries?

We utilize FedEx and USPS to ensure timely and reliable delivery of your orders. 

What types of products does Tekdeals.com sell?

At Tekdeals, we believe technology shouldn't break the bank, which is why we focus on offering high-quality refurbished and gently used devices. Our team is passionate about tech and has a deeper understanding of it than most, which is why our customer satisfaction rates outshine the competition. When you shop with us, you're getting top-tier products from a trusted industry leader. We offer an extensive selection of Apple devices, including iMacs, Mac Minis, MacBook Pros, MacBook Airs and Chromebooks. Our inventory is always growing, so be sure to visit regularly for fresh stock and exclusive daily deals!

Are all the products refurbished? What does ‘refurbished’ mean?

We sell both refurbished and New devices. Each refurbished device undergoes a thorough 32-point inspection to ensure it meets our high standards. We meticulously test every feature, from Bluetooth and Wi-Fi connectivity to each key and port, ensuring everything is fully functional and ready for use.

How can I trust the quality of these refurbished products?

Every refurbished item we offer goes through a rigorous 32-point inspection, one of the most comprehensive in the industry. Each function and hardware component is carefully tested to ensure it meets our strict standards for quality and performance. This process helps us maintain the highest customer satisfaction ratings in the business. We stand behind every device—if it doesn't match the specifications, we’ll happily replace it or offer a refund. At Tekdeals, we are committed to building trust and transparency with every purchase.

What are the battery and battery life of the items you sell?

We understand how important battery life is to your device's performance. That's why at Tekdeals.com, we guarantee that every product we sell will have a battery that retains at least 80% of its original charge capacity. This ensures your device holds a charge just like it should. It's all part of our dedication to delivering reliable, high-quality devices you can count on.

Who should I contact for support if I face any technical issues?

We have a few ways to contact our support team. The first is going to be at Support@tekdeals.com this is the best way to get answers about any potential item you wish to buy. If you have an issue with your product you can file a claim with Support@tekdeals.com. We also welcome customers to call our support team at 888-952-0011

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Drawer Title
Similar Products

Flash Deals

Panasonic ToughPad

Built to perform in the toughest jobs